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CANCELLATION :
In case of cancellation, a refund will be made to you after
deduction of a cancellation fee to cover administration and other
incidental costs incurred, in accordance with the schedule below.
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+21 - 14 Days before
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There is a 5% administration charge.
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13 - 7 Days before
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There is a 10% administration charge.
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6 - 3 Days before
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There is a 25% charge by the hotel which we pass onto you.
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2 - 0 Days before
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The Hotel will charge the full amount.
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Cancellations must be made in writing, quoting the booking reference
number, either by Fax to +66 76238-887 or e-mail to booking@yourrooms.com.
A cancellation receipt will be sent to you with a cancellation
code number. Please do not consider your booking cancelled until
you have received the cancellation receipt.
* Please
note that some hotels will charge a cancellation fee of 1 or more
nights' stay during the high season or if your booking coincides
with a major event or festival.
Please understand that our cancellation
charges above are dependent on the cancellation policies of the
hotels. We do try our best to get this to a minimum.
AMENDMENTS :
* if the amendment results in a refund
of payment,
A handling fee of Bt. 500.- or 5% of the amount refunded (whichever
is greater) will be deducted, and the net refund will be forwarded
to you as soon as possible.
NO SHOW :
If you do not cancel your booking and fail to check in to the hotel,
the cost of one-night's stay plus the 5% or THB500 will be charged
to your credit card.
Please Note: We reserve the right to levy full room charges
for cancellations and no shows, in instances where the hotel stipulates
the same in its own cancellation and no show policy.
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